Our office recently had the pleasure of working with James Watt concerning totally updating our firm's computer system. James came highly recommended to us from several mortgage brokers we work closely with. Their recommendation could have not been more accurate. James was punctual for our first meeting and quickly assessed our needs, and followed up our meeting with a written proposal several days later. Naturally, several matters had to be tweaked, which James willingly did, and further as he got to know us better he made several additional great suggestions for our system.

The thing I like most about working with James is he truly takes the time to listen to me and explains and makes suggestions in what he is doing in laymen's terms. I feel not only has he upgraded our computer network, but he has also been a teacher to me. He truly enjoys explaining aspects of our network to me and seeing "the light go on" in my computer education. Finally, I also like the fact that James is available 24/7 for any question I may have at a non-business time.

Again, I would highly recommend James as a computer specialist for your office, and welcome your personal call to me should you have any further questions.

About 7 months ago we started our own insurance brokerage and had to basically start from scratch. We bought all new computers and tried to set them up on our own, without much success. Our computers would only work the way we needed them to some of the time. When starting up a business, that is never a good thing.

We called James and he came in right away and within 10 minutes, knew exactly what to do. It only took a short amount of time before everything was up and running properly. We haven't had a problem with anything since. So not only did James do the job we called him in to do, but he did it right the first time and it stayed that way.

James was great to work with and very personable. If we ever have any other tech problems that need fixing, he will be the first number we call. It was a pleasure to work with him.

I came across Tech Direct through a friend who recommended their services. I myself am an IT professional, but I needed assistance in a server migration/install and networking configuration deployment. I was required to pull several vendors in for bids and Tech Direct Services won. The installation was a success. Everything went smoothly, except we encountered two major issues (One being Microsoft's Licensing site was down). James made it his priority to make sure it was fixed; even calling after the install to make sure everything was going great. They will definitely be on my list next time I need some extra assistance.

Everyone needs a computer network that works perfectly all the time. Before working with James Watt at Tech Direct, our computer system was constantly in break/fix mode. We were always focused on disaster recovery because something was always going wrong. Tech Direct got us up and running smoothly and keeps us that way, plus James Watt is proactive, friendly, professional and organized. It's so refreshing to be able to focus on the future of my company rather than worrying about debilitating and costly downtime. I highly recommend James to my friends and anyone who wants professional network administration.

James did a fantastic job of analyzing our needs, putting a plan together and implementing that plan based on the bakery's scheduling needs.

I needed someone to manage our network and handle technical 'house cleaning' on a regular basis. We find Tech Direct to be very responsive to my needs and the needs of my staff. James' prompt response time is very refreshing and his desire to keep my tech department running smoothly is evident. He seems to genuinely care about his clients and takes pride in his work, plus there is a genuine desire to make every one of my dollars count.

Working with James Watt was an easy, pain free process. He worked with our busy schedules and provided a thorough initial consult. He took the time to listen to the needs of our office and each individual attorney. Based on what he heard, he provided us with an efficient and cost effective solution to our small firm needs.

With James' help, we were able to set up a system to better organize files and access client files remotely, which increased our overall work productivity. Additionally, James took the extra effort to educate us on the basics of our system so that we understood the steps he was taking and why he took them. He did not try to push unnecessary items or purchases and even helped get a great discount on new computer equipment.